Create a stateful session bound to an agent. The optional user field references an existing user (use POST /users to create one).
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Reference to a user when creating a session. Lookup-only. Use POST /users to create users.
Free-form key/value pairs injected into the agent's system context for this session. Use for plan tier, language, channel, etc.
Free-form storage for the integrator. Saved with the session and returned on read. Not seen by the agent.
Successful Response
active, closed, expired